michigan learnport, nettrekker d.i., michigan department of education
Frequently Asked Questions (FAQs)

netTrekker's FAQs are designed to help you find answers to many of your questions.

If not, please Contact Us.

Website Criteria
All websites accessed by the netTrekker d.i. search engine have been evaluated by educator/evaluators for academic integrity and age appropriateness.

  • Authority/credibility
    Authority or credibility refers to the source of the site and whether that source has integrity, objectivity, and academic rigor. netTrekker d.i. educators/evaluators use the following basic guidelines for judging site authority (found at the University of Rochester Library site):
    1. Can you identify the creator/author of the site? Is that person an authority on the subject of the site?
    2. Who sponsors/publishes the site? Is the sponsor likely to be reliable? (university, government agency, other credible source)
    3. Is the site unbiased, or if biased, is the bias acknowledged?
    4. Is the site designed to inform, rather than to entertain or advertise?
    5. Is there a bibliography or other documentation for material in the site?
    6. Has the site been updated, if necessary, to keep up with current events?
    7. Is the site well organized and edited? Are language usage and navigation clear?
  • Comprehensiveness
    Comprehensiveness refers to the breadth and depth of information coverage of information presented in the site.
  • Style
    Style refers to the writing style and the "understandability" of the information presented.
  • Design
    Design refers to the design and visual appeal of the site. This includes whether text color and background color are compatible, as well as general site appearance.
  • Navigation
    Navigation refers to the ease of use for student users moving about the site.
  • Relative Value
    Value refers to how this site compares to other resources available.
  • Controversial Information
    Controversy is at the heart of all academic study and is a necessary element in netTrekker d.i. Sites that deal with controversial subjects, or which present controversial points of view are included, but their evaluations are marked with to notify users before they access the site itself.
  • Minimal Pop-Up Ads and Other Forms of Advertising
    Pop-up ads, or spawning browser windows, are both annoying and distracting. Although they are an economic reality for many good websites, netTrekker d.i. makes every attempt to include only those sources that either have no ads or, at the very least, have control over inappropriate or obnoxious ads. For more information about netTrekker d.i.'s policy on pop-up ads, as well as information on how to block them, please click here.
"Evaluating and Citing Web Sites." University of Rochester Libraries. University of Rochester. 10 November 2001. http://www.lib.rochester.edu/index.cfm?PAGE=439. 22 July 2002.

Wikipedia Sites in netTrekker
Wikipedia is an encyclopedia written by its users in over 200 languages. Contributors collaboratively add and edit Wikipedia content for free and open use by the global community. netTrekker values Wikipedia sites for their breadth of coverage, ad-free content, multiple language inclusion, and readability. Librarians' Internet Index (LII) lists Wikipedia as an encyclopedia resource. American Library Association (ALA) lists Wikipedia as one of the Best Free Reference Websites of 2005. We don’t advise Wikipedia use as a single source authority, as we don't advise that for any resource. Instead, we believe that with today's strong emphasis on information literacy, teachers and librarians can equip students for the task of using multiple sources to verify information.

While we see significant value in Wikipedia resources, netTrekker is sensitive to the real and perceived vulnerability of Wikipedia resources and the reluctance of some educators to allow their use. If you would prefer not to have Wikipedia sites appear in your search result, we offer two options for excluding them.

  1. You can remove Wikipedia content from your individual search result by using the Refine Search feature. Click on Refine Search at the top of any page (to the left of the Features toolbox) and select the option to "Filter out Wikipedia websites."
  2. A netTrekker Administrator can filter Wikipedia content in Admin Tools for all searches done by anyone within the school population. Only people who have been designated as netTrekker Administrators can use this process. To access Admin Tools, log in with your Administrative username and click on Admin Tools in the My Tools box at the right of any page. Click GO under netTrekker Settings, select "Filter out Wikipedia sites," and click the Save Changes button. Keep in mind that filtering out Wikipedia sites through Admin Tools removes them from all search results for all users.

Order of Search Results
netTrekker orders search results based on a proprietary algorithm that emphasizes relevance and quality. Relevance is determined primarily by matching keywords, keyword phrases, and site placement taxonomies. Ratings are an important factor in ordering results, but not the only factor. In fact, at netTrekker and with most search engines, relevancy is more important than rating. For example, if you search for "Anne Boleyn" you certainly want to see websites specifically about her rather than about Henry VIII (which would contain something about her) even though the Henry VIII site might be rated higher.


"Dead" Websites
The Internet is a vast network (or web) of sites about virtually any piece of information you might need. At any given time, hundreds of brand new websites are created, and many older websites go "dead." This pool of dead websites leads to common "page not found" errors that can be very frustrating.

netTrekker d.i. has developed a sophisticated system to weed out these dead websites from its database. This process involves both automation and human review. Although it is impossible to guarantee perfection, netTrekker d.i. places a very high priority on delivering quality results, every time.

Occasionally, a user finds a site that has gone dead so recently that our process hasn't caught it. If that happens, users can report the site using the "Report a Problem" link found on each evaluation.


Submit a Website
New websites are created every minute. We value your assistance in maintaining the most current database of educational websites. To send us your new website suggestions, click the suggestions link at the bottom of the screen and follow the online instructions. You will be asked to provide your name and email address so we can contact you with additional questions.


Internet Safety
netTrekker has made every effort to ensure that it does not contain viruses. However, there is still the possibility that a downloadable file could become infected with a virus without our knowing it. For this reason, we recommend that you set up security instructions within your browser, always use an anti-virus program, and check your school or educational entity's specific Internet policies.

netTrekker has also made every effort to ensure that the websites within our search engine are appropriate for students K-12. We indicate grade appropriateness for sites to make it easier for users to select the best sites for their age, skill levels, and needs.


Contacting netTrekker d.i.
Send netTrekker d.i. your comments, opinions, and overall suggestions for improving netTrekker d.i. To email us, click on the Contact Us link at the bottom of the screen.

Please include your information so netTrekker d.i. can follow up on any questions and suggestions.

Example of the Contact Form:
Contact Us

If you would like to speak to a netTrekker d.i. representative, please call Customer Support toll-free at 1-877-517-1125.

How can I make sure netTrekker sites aren't blocked by my filter?
If your filter is blocking netTrekker sites, you can make changes that will solve the problem. The sites are being blocked based on "established rules" in your content filter. Because each filtering device is different, please check with your filter vendor on updating the Content Filter to "white list" any site with a referrer from the nettrekker.com domain. There should be an interface with the filter that allows you to list the websites or referrer information for the sites you want to allow. Update your filter to "white list" any site with a referrer from the nettrekker.com domain to allow the next link to pass. Schools must have the following four addresses allowed in their school specific "Site Manage Filter":

If you would like to speak to a netTrekker representative, please call Customer Support toll-free at 1-877-517-1125.

Image Copyright Disclaimer
Thinkronize locates and displays the thumbnail images, with links to these images as a service to educators and students. It does not own copyrights in these works, and cannot grant any license or permission to use the images. These rights belong to the copyright owners. If the owner of a copyrighted image wishes to have the thumbnail images removed, please contact Thinkronize at Contact Us.

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